Shipping and returns

Last updated 12 November 2026

Where we ship

We deliver to most of Europe, North America and a growing list of other countries. The full list is in the country menu in your bag.

How long it takes

Your order is made for you after you pay, so it does not leave the same day. Delivery time depends on where you live: usually about one to two weeks in Europe, and longer for some countries. The estimate for your country is shown at checkout before you pay.

You get an email with a tracking link when the parcel is on its way. Say here whether buyers outside the EU may owe import fees

What shipping costs

Shipping depends on your country and what you order. The exact price is shown at checkout before you pay.

Changing or cancelling an order

Email us as soon as you can. Once your order has gone into production we can no longer change it, but you can still return it.

Returns

Changed your mind or picked the wrong size? You can return any order.

• Tell us within 14 days of receiving your parcel by emailing email with your order number.
• Send the item back within 14 days of telling us, unworn and unwashed.
• You pay the return postage.
• We refund the item and the original standard shipping to your original payment method within 14 days of your message. We may wait until the item arrives or you show proof of posting.

Send returns to return address. Please do not send them to the address on the parcel label, because they will not reach us.

Faulty, misprinted or wrong item

Email us a photo and your order number. We send a replacement or refund you in full, and you pay nothing for postage. Your statutory rights under the Finnish Consumer Protection Act apply to every order.

Lost parcels

If tracking has not moved for 10 business days, email us and we will chase the carrier, then reship or refund.